Privacy Policy Frequently Asked
Your account is marked inactive and personal details are anonymised within 30 days. Transaction records remain for five years for tax and regulatory purposes. You can request permanent deletion where local law permits; contact support to initiate this process.
Yes. Log in, go to Account Settings and select 'Download My Data'. You'll receive a complete file of your profile, transaction history, device logs and preferences within 48 hours. You can also email support with a formal data-access request.
DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels and tokenised—your actual card or bank details are never stored on our servers. We store only transaction IDs and timestamps for reconciliation and dispute resolution.
We record session duration, game selections and bet sizes to detect fraud and improve your experience. This data is not shared with external advertisers. You can request a download or deletion of gameplay logs by contacting our support team.
By default, you receive promotional messages. To opt out, go to Settings > Privacy > Communications and uncheck promotional options. Changes take effect immediately; existing scheduled emails may send once more before stopping.
Change your password immediately and contact our support team via live chat. We'll review your account activity, flag suspicious logins and reset your security settings. Available 24/7 to respond to data-breach concerns.
Your account data is stored on secure servers in data centres compliant with local law. Backups are maintained in geographically separate locations to prevent data loss. Access is restricted to authorised staff and encrypted at rest.
